iQpay Benefits Alerts sends text messages to notify you when you have received a benefit, such as digital purchase cards for fresh, frozen, or canned food, medically tailored groceries, general groceries, diapers, or medicine. Messages may include redemption instructions, balance or status updates, and related usage information. Messages are sent on behalf of the sponsoring organization (e.g., healthcare providers or community-based organizations) that enrolled you in the program.
You can cancel the SMS service at any time. Text STOP to the short code. After you send STOP, we will send a confirmation SMS and you will no longer receive messages from us. To be re-enrolled, your sponsoring organization must add you again.
If you experience issues, reply HELP for assistance or contact us at 1-888-253-5667.
Carriers are not liable for delayed or undelivered messages.
Message frequency varies based on when benefits are issued to you by your sponsoring organization. Message and data rates may apply for messages sent to you and from you. For questions about your text or data plan, contact your wireless provider.
For information about how we handle your data, please review our privacy policy: https://www.iqpay.com/privacy
