SMS Consent for iQPay OTC Benefit Card Messages
Learn how iQPay and partner organizations collect consent for OTC benefit card text messages.
Bridge Purchasing Inc dba iQPay sends service and informational text messages related to OTC benefit cards and related program support. These messages may be sent directly by iQPay or on behalf of partner organizations that administer benefit-card programs with iQPay.
What messages are about
If you opt in, iQPay may send text messages about OTC benefit card issuance, delivery, activation, replacement, support, account or program notices, and related documents. This SMS program is for service and informational messages. It is not used for marketing or promotional messages unless separately disclosed and consented to.
How partner-collected consent works
Some iQPay benefit-card programs are administered by partner organizations, such as health plans, community-based organizations, higher education institutions, healthcare providers, digital health companies, or care delivery services. In those programs, the partner organization may ask for your permission to receive text messages from iQPay during application, intake, customer service, case management, initial outreach, or a one-on-one phone conversation. The partner organization maintains its own consent records and may provide iQPay with confirmation that consent was obtained. iQPay sends messages only to recipients the partner confirms have consented to receive iQPay benefit-card service messages.
Standard partner consent language
Partner organizations that collect SMS consent for iQPay benefit-card messages should use consent language that identifies iQPay as the sender and explains the message purpose.
I agree that Bridge Purchasing Inc dba iQPay may send me text messages about my OTC benefit card, including card issuance, delivery, activation, replacement, support, and related documents. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent to text messages is optional and is not required to receive benefits. I agree to the iQPay SMS Terms and Privacy Policy.
How partner-collected consent reaches iQPay
- 1Partner intake
A partner organization — such as a health plan, community-based organization, higher education institution, healthcare provider, digital health company, or care delivery service — collects consent during application, intake, customer service, case management, initial outreach, or a one-on-one phone conversation.
- 2Approved consent language
The partner presents the approved iQPay consent language, which identifies Bridge Purchasing Inc dba iQPay as the sender and explains the message purpose.
- 3Consent recorded
The partner captures the individual's agreement and maintains its own consent records.
- 4Confirmation to iQPay
The partner confirms to iQPay that consent was obtained.
- 5Messages sent
iQPay sends benefit-card service messages only to recipients the partner confirms have opted in.
How iQPay-direct consent works
When iQPay directly manages a benefit-card program or collects consent through an iQPay-owned flow, iQPay may collect SMS consent through an iQPay web form, portal, or phone process. When iQPay collects consent directly, iQPay maintains its own consent record.
Your choices
You can opt out of iQPay SMS messages at any time by replying STOP. You can request help by replying HELP. Consent to receive text messages is optional and is not required to receive benefits. Alternative communication methods may be available through iQPay or the partner organization administering your program.
Privacy
iQPay does not sell, rent, buy, or share text messaging opt-in data or consent records with third parties or affiliates for their own marketing or promotional purposes. SMS consent information is used only to provide and support the messaging program, deliver messages, maintain opt-out records, comply with law, work with messaging service providers, and document consent when required.
Contact
Questions? Contact iQPay support at support@iqpay.com or 888-253-5667.